1. PRIVACY POLICY
Last updated: 25 August 2026
CALLECAMS respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how CALLECAMS collects, uses, stores and protects personal information when you visit or use our website, contact us, request information, purchase products or services, or otherwise interact with CALLECAMS.
We aim to provide this information in clear and understandable language, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection legislation.
1. Data Controller
Trading name: CALLECAMS
Website: https://callecams.com
Email: info@callecams.com
Location: Teulada, Alicante, Spain
Legal owner / registered name: [INSERT YOUR LEGAL NAME HERE]
The person or legal entity identified above is responsible for the processing of personal data carried out through this website.
2. What Personal Data We May Collect
Depending on how you interact with CALLECAMS, we may collect information such as:
- Your name.
- Email address.
- Telephone number.
- Address and delivery details where relevant.
- Information you provide when making an enquiry.
- Information you provide when requesting a quotation.
- Information relating to products or services you purchase.
- Information provided through our contact forms.
- Information relating to customer communications.
- Technical information relating to your use of our website.
- Website usage and analytics information where you have provided the appropriate consent.
We only request information that is reasonably necessary for the relevant purpose.
3. How We Collect Your Information
We may collect personal information when you:
- Contact us through our website.
- Submit a contact or enquiry form.
- Request information about our services.
- Request a quotation.
- Purchase products or services.
- Create or use an account where applicable.
- Communicate with us by email, telephone or other available communication methods.
- Interact with our website.
- Provide consent for optional cookies or analytics.
4. Why We Use Your Personal Data
We may use personal data for the following purposes:
Enquiries and customer communication
To respond to enquiries, requests for information and quotation requests.
Providing products and services
To arrange, provide and manage products and services requested from CALLECAMS.
Orders and payments
To process orders, payments, deliveries, refunds and related customer service where applicable.
Customer support
To communicate with customers regarding their enquiries, orders, installations, services or other requests.
Website operation and security
To operate, maintain and protect the CALLECAMS website and prevent spam, fraud, abuse and unauthorised activity.
Website analytics
Where consent has been provided, we may use Google Analytics to understand how visitors use our website and to improve its content, performance and services.
Legal and regulatory obligations
To comply with legal, accounting, tax, regulatory and other obligations that apply to CALLECAMS.
5. Legal Bases for Processing
Depending on the circumstances, CALLECAMS may process personal data on the following legal bases:
Contract or steps taken at your request
Where processing is necessary to provide a product or service you have requested, process an order, arrange an installation or otherwise perform a contract with you.
Legal obligation
Where processing is necessary for CALLECAMS to comply with a legal or regulatory obligation.
Legitimate interests
Where processing is necessary for legitimate business interests, such as maintaining website security, preventing fraud, managing customer relationships and operating the business, provided those interests do not override your rights and freedoms.
Consent
Where applicable, we will ask for your consent before carrying out processing that requires consent.
Consent can be withdrawn at any time.
Consent for optional cookies and analytics is managed separately through our cookie consent system.
6. Contact Forms
If you contact CALLECAMS using a website form, the information you provide will be used to respond to your enquiry and provide the requested information or service.
The information may include your name, email address, telephone number and any other information you voluntarily include in your message.
You should not provide unnecessary sensitive personal information through our website forms.
7. Payments
Where payments are made through the CALLECAMS website, payment information may be processed by the relevant payment service provider.
CALLECAMS does not intentionally store complete payment card details on its own website servers.
Payment providers may process information in accordance with their own privacy policies and security requirements.
8. WooCommerce
CALLECAMS uses WooCommerce to provide certain online shop and customer functionality.
WooCommerce may process information necessary to manage products, orders, customer accounts, payments, shipping and related website functions.
WooCommerce may also use Sourcebuster technology for order attribution and website activity information.
Information processed through WooCommerce is handled in accordance with the purposes described in this Privacy Policy and applicable third-party privacy policies where relevant.
9. Google Analytics
CALLECAMS uses Google Analytics to understand how visitors use our website and to improve our website and services.
Analytics cookies are subject to our cookie consent system.
Where consent is required, Google Analytics is not activated for the relevant analytics cookies until the visitor provides consent.
Google may process information in accordance with its own privacy policies.
For more information about cookies used by Google Analytics, please see our Cookie Policy.
10. Google reCAPTCHA
CALLECAMS uses Google reCAPTCHA to help protect website forms and services from spam, abuse and automated submissions.
Google reCAPTCHA may process technical information and other information necessary to assess whether an interaction is legitimate.
Google may process information in accordance with its own privacy policies.
11. WhatsApp and Other Communication Services
CALLECAMS may provide communication options such as WhatsApp or other third-party communication services.
If you choose to contact CALLECAMS using a third-party communication service, the information you provide may also be processed by that third-party provider in accordance with its own privacy policy and terms.
You should review the relevant provider’s privacy information before using such services if you have concerns about how your information is processed.
12. Who May Receive Your Information
Depending on the circumstances, personal data may be processed by:
- CALLECAMS.
- Website hosting and technical service providers.
- Website security and maintenance providers.
- Payment service providers where applicable.
- Delivery or logistics providers where applicable.
- Website analytics providers where applicable.
- Communication service providers where you choose to use them.
- Professional advisers where necessary.
- Public authorities or other recipients where disclosure is required by law.
Third-party service providers are only given access to information where reasonably necessary for the relevant service or legal purpose.
13. International Data Transfers
Some third-party technology and service providers used by CALLECAMS may process information outside the European Economic Area.
Where personal data is transferred outside the European Economic Area, appropriate safeguards will be used where required by applicable data protection law.
These safeguards may include adequacy decisions, Standard Contractual Clauses or other legally recognised transfer mechanisms.
14. How Long We Keep Personal Data
CALLECAMS keeps personal data only for as long as reasonably necessary for the purpose for which it was collected.
Different information may be retained for different periods depending on:
- The nature of the information.
- The purpose for which it was collected.
- Whether an ongoing customer relationship exists.
- Legal, accounting or tax requirements.
- The need to establish, exercise or defend legal claims.
When information is no longer required, it will be securely deleted or otherwise disposed of where appropriate.
15. Your Data Protection Rights
Subject to applicable legal conditions, you may have the right to:
- Access your personal data.
- Correct inaccurate or incomplete personal data.
- Request deletion of your personal data.
- Request restriction of processing.
- Object to certain processing.
- Request portability of your personal data where applicable.
- Withdraw consent where processing is based on consent.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
16. How to Exercise Your Rights
To exercise your data protection rights, contact CALLECAMS at:
Email: info@callecams.com
Please provide sufficient information to allow us to identify your request and respond appropriately.
We may need to verify your identity before fulfilling certain requests.
We will respond within the period required by applicable data protection legislation.
17. Right to Complain
If you believe that your personal data has not been handled appropriately, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).
18. Data Security
CALLECAMS takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
19. Dash Camera Services and Recordings
CALLECAMS provides professional dash camera installation services.
The installation of a dash camera does not itself determine whether a customer’s subsequent use of the equipment or recordings is lawful.
Customers are responsible for ensuring that their use of dash cameras and any resulting recordings complies with applicable privacy, data protection and other laws.
This may include considerations relating to:
- Recording people.
- Recording vehicles and property.
- Recording public or private areas.
- Storage of recordings.
- Sharing or publishing footage.
- Providing recordings to third parties.
- Retaining recordings for appropriate periods.
CALLECAMS is not responsible for the customer’s subsequent use, storage, publication, distribution or disclosure of recordings made by equipment installed by CALLECAMS.
20. Cookies
CALLECAMS uses cookies and similar technologies.
Information about the cookies used by the website, their purposes and how you can manage your preferences is provided in our Cookie Policy.
21. Links to Third-Party Websites
The CALLECAMS website may contain links to websites or services operated by third parties.
CALLECAMS is not responsible for the privacy practices, content or security of third-party websites.
You should review the privacy policy of any third-party website before providing personal information.
22. Changes to This Privacy Policy
CALLECAMS may update this Privacy Policy from time to time to reflect changes to our services, website, technology or applicable legal requirements.
When changes are made, the updated version will be published on this page and the Last updated date will be amended.
23. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
CALLECAMS
Email: info@callecams.com
Location: Teulada, Alicante, Spain